{"id":869,"date":"2023-02-14T11:03:47","date_gmt":"2023-02-14T11:03:47","guid":{"rendered":"https:\/\/helkima.ee\/?page_id=869"},"modified":"2023-02-15T10:57:09","modified_gmt":"2023-02-15T10:57:09","slug":"tagastamine","status":"publish","type":"page","link":"https:\/\/helkima.ee\/en\/tagastamine\/","title":{"rendered":"Returns"},"content":{"rendered":"
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Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tellitud kaupa on v\u00f5imalik tagastada 14 p\u00e4eva peale kauba k\u00e4ttesaamist ja see on kliendile tasuta. Kindlasti loe enne l\u00e4bi ka allpoololevad tingimused (Taganemis\u00f5igus<\/strong><\/a>), millega pead tagastamisel arvestama.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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KUIDAS KAUPA TAGASTADA\/VAHETADA? <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kuidas vahetada e-poest ostetud tooteid?<\/u><\/p>

Uue suuruse, mudeli v\u00f5i v\u00e4rvi saamiseks tee lihtsalt uuele tootele HELKIMA\u00a0 e-poes uus tellimus ja tagasta mittesobiv toode.<\/p>

Kampaania ajal ostetud toodete vahetuseks tuleb samuti tagastada tooted tagastuspunkti ning teha uus tellimus. Juhul, kui sooduskampaania on uue tellimuse tegemise ajaks l\u00f5ppenud, siis varasema kampaaniahinnaga uut ostu teha ei saa.<\/p>

Kuidas tagastada e-poest ostetud tooteid?<\/u><\/p>

T\u00e4ida vorm taganemisavaldus\u00a0 ning saada see e-posti aadressile info@helkima.ee<\/a>\u00a0 v\u00f5i lisa t\u00e4idetud vorm tagastatavate toodete juurde. Lisa pakki ka ostmisel saadud arve. Paki v\u00e4ga hoolikalt, et tagada paki sisu turvalisus. K\u00f5ige parem oleks kasutada originaalpakendit, kuid see ei ole kohustuslik, kauba v\u00f5ib tagasi saata ka oma pakendiga.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Toote saad meile tagastada j\u00e4rgmistesse pakiautomaatidesse:<\/u><\/p>

Omniva Tartu Vahi Selveri pakiautomaati \/ telefon : +372 5295082<\/p>

Smartposti Tartu Vahi Selveri pakiautomaati \/ telefon : +372 5295082<\/p>

DPD Tartu Vahi Selveri pakiautomaati \/ telefon : +372 5295082<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Tagastamine Smartposti automaati:<\/u><\/p>

  1. a) Kui pakk saabus sinisesse pakiautomaati, saab paki tasuta tagastada sama uksekoodiga, mis iganes Smartposti sinisest pakiautomaadist \u00fcle Eesti. Sinisesse pakiautomaati saabunud pakki saab tagastada ka valgest pakiautomaadist vormistades tagastuse my.smartpost.ee iseteeninduskeskkonnas saadetise numbri (triipkoodi) alusel.<\/li>
  2. b) Kui pakk saabus\u00a0 Smartposti valgesse pakiautomaati, siis saab tagastuse vormistada vaid\u00a0smartpost.ee<\/a>iseteeninduskeskkonnas saadetise numbri (triipkoodi) alusel, valida saab tagastamise nii valgest kui sinisest pakiautomaadist. Vormistamise tulemusena saab klient uksekoodi tagastatava kauba sisestamiseks soovitud pakiautomaati.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Tagastamine Omniva pakiautomaati:<\/u><\/p>

    Tagastuskoodi leiad Omniva poolt saadetud SMS-st. Pakiautomaadi juures vali ekraanilt “Paki tagastamine” ning sisesta tagastuskood ning j\u00e4lgi automaadi edasisi juhiseid.<\/p>

    Tagastamine DPD pakiautomaati: <\/u><\/p>

    Tagastuskoodi leiad DPD poolt saadetud SMS-st v\u00f5i e-mailist. Pakiautomaadi juures vali ekraanilt “Paki tagastamine” ning sisesta tagastuskood. Kleebi pakiautomaadi v\u00e4ljastatud kleebis vanale sildile ning j\u00e4lgi automaadi edasisi juhiseid.<\/p>

    \u00a0<\/strong><\/p>

    Kuidas tagastada tooteid kulleriga?<\/u><\/p>

    Kui soovid kauba tagastada kulleriga, siis saada meile kiri info@helkima.ee\u00a0 ning teata oma tellimuse number ja info selle kohta, millal ja kuhu kuller tagastatavatele asjadele j\u00e4rele peab tulema ja me tellime sulle kulleri ise.<\/p>

    \u00a0<\/p>

    TAGANEMIS\u00d5IGUS<\/strong><\/p>

    P\u00e4rast tellimuse k\u00e4ttesaamist on ostjal \u00f5igus e-poes s\u00f5lmitud lepingust taganeda 14 p\u00e4eva jooksul.<\/p>

    Taganemis\u00f5igus ei kohaldu, kui ostjaks on juriidiline isik.<\/p>

    14-p\u00e4evase tagastamis\u00f5iguse kasutamiseks ei tohi tellitud kaupa kasutada muul viisil kui on vajalik kauba olemuses, omadustes ja toimimises veendumiseks viisil nagu see on lubatud kauba testimiseks f\u00fc\u00fcsilises poes.<\/p>

    NB! taganemis\u00f5iguse s\u00e4ilimiseks avage karbid jm pakendid ettevaatlikult, v\u00e4ltides seejuures toote rikkumist ja\/v\u00f5i kahjustamist.<\/p>

    Kui kaupa on kasutatud muuks otstarbeks kui on vajalik kauba olemuses, omadustes ja toimimises veendumiseks v\u00f5i sellel on kasutamise v\u00f5i kulumise m\u00e4rke, on veebipoel \u00f5igus alandada tagastatavat tasu vastavalt kauba v\u00e4\u00e4rtuse v\u00e4henemisele v\u00f5i keelduda kauba vastuv\u00f5tmisest ja maksumuse tagastamisest.<\/p>

    Tagastus aktsepteeritakse ainult koos t\u00e4idetud taganemisavaldusega. Kauba tagastamiseks tuleb esitada kauba ostmisest taganemise avaldus, mille vormi leiab siit:\u00a0taganemisavaldus<\/a>\u00a0 ning saata see e-posti aadressile info@helkima.ee<\/a> \u00a0v\u00f5i printida v\u00e4lja, t\u00e4ita ja lisada koos tagastatava kaubaga pakki hiljemalt 14 p\u00e4eva jooksul kauba k\u00e4ttesaamisest.<\/p>

    Kauba tagastamise kulud kannab veebipood.<\/p>

    Ostja peab kauba tagastama avalduse esitamisele j\u00e4rgneva 14 p\u00e4eva jooksul v\u00f5i esitama t\u00f5endi, et ta on eelnimetatud perioodi jooksul kauba \u00fcle andnud kauba vedajale.<\/p>

    Veebipood tagastab tagastatava kauba k\u00e4ttesaamisel ostjale viivitamata, kuid mitte hiljem kui 14 p\u00e4eva m\u00f6\u00f6dumisel arvates taganemisavalduse saamisest, k\u00f5ik ostjalt lepingu alusel saadud tasud. Tagasimakse tehakse samale arvelduskontole, millelt ostu eest tasuti.<\/p>

    Veebipood v\u00f5ib keelduda tagasimaksete tegemisest seni, kuni on lepingu esemeks oleva asja tagasi saanud v\u00f5i kuni ostja on esitanud t\u00f5endid, et on asja tagasi saatnud, s\u00f5ltuvalt sellest, kumb toimub varem.<\/p>

    Kui ostja on s\u00f5naselgelt valinud veebipoe pakutud k\u00f5ige odavamast tavap\u00e4rasest asja k\u00e4ttetoimetamise viisist erineva k\u00e4ttetoimetamise viisi, ei pea veebipood tarbijale tagastama kulu, mis \u00fcletab tavap\u00e4rase k\u00e4ttetoimetamise viisiga seotud kulu.<\/p>

    Veebipoel on \u00f5igus taganeda m\u00fc\u00fcgitehingust ning n\u00f5uda ostjalt tagasi kaup, kui kauba hind veebipoes on eksituse t\u00f5ttu m\u00e4rgitud oluliselt alla kauba turuhinna.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Tagastamine Tellitud kaupa on v\u00f5imalik tagastada 14 p\u00e4eva peale kauba k\u00e4ttesaamist ja see on kliendile tasuta. Kindlasti loe enne l\u00e4bi ka allpoololevad tingimused (Taganemis\u00f5igus), millega pead tagastamisel arvestama. KUIDAS KAUPA TAGASTADA\/VAHETADA? Kuidas vahetada e-poest ostetud tooteid? Uue suuruse, mudeli v\u00f5i v\u00e4rvi saamiseks tee lihtsalt uuele tootele HELKIMA\u00a0 e-poes uus tellimus ja tagasta mittesobiv toode. Kampaania […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-869","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTagastamine - Helkima<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/helkima.ee\/en\/tagastamine\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tagastamine\" \/>\n<meta property=\"og:description\" content=\"Tagastamine Tellitud kaupa on v\u00f5imalik tagastada 14 p\u00e4eva peale kauba k\u00e4ttesaamist ja see on kliendile tasuta. 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Kindlasti loe enne l\u00e4bi ka allpoololevad tingimused (Taganemis\u00f5igus), millega pead tagastamisel arvestama. KUIDAS KAUPA TAGASTADA\/VAHETADA? Kuidas vahetada e-poest ostetud tooteid? Uue suuruse, mudeli v\u00f5i v\u00e4rvi saamiseks tee lihtsalt uuele tootele HELKIMA\u00a0 e-poes uus tellimus ja tagasta mittesobiv toode. 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